Refund policy

Please note: Orders must have been purchased through our website in order to qualify for a return. To return your order, please reach out to service@modsprout.com to see if your order qualifies. Once we establish a return is warranted, we will send over a link to download a return label. Once we receive your return, it will take 1-2 weeks to process payment back to your credit card. You will receive an email confirmation to notify you that your payment has been refunded.

**Modern Sprout is not responsible for damaged products; if your item does not arrive in good condition we will not be able to issue you a return. It is recommended that you pack the item exactly the way you received it. Please note we do not assume the cost of shipping, but you can choose whatever is the most economical for you, whether that be USPS, FedEx or UPS. Any box is fine, as long as the product is protected and comes back in the condition that it was received!

“What is the return policy for Buy with Prime Orders?
Some Buy with Prime orders are eligible for return. Click here to start the return process for Buy with Prime orders. For more information on the return policy for Buy with Prime orders, see About Our Returns Policies.