Most orders will ship out of Chicago within 3-5 business days, if not sooner. Please reference the graphic below for the estimated ship time from our Chicago office to your destination. Expedited shipping options are available at checkout. A tracking number will be sent to the email on file once the order is ready to ship. Most orders ship via UPS, but smaller items like Replant Kits and Seeds Starters generally ship via US Postal Service.
Please note that due to Covid-19, some carriers are experiencing occasional shipping delays.
The free ground rate is only applicable for domestic orders shipping to the lower 48 states. Customers in Alaska, Hawaii and outside of the USA have several shipping options at checkout.
For Next Day Air shipping, please note that orders placed after 9am EST will ship out of Chicago the following business day. For example, if you order on Monday after 9am EST, your order will ship on Tuesday. Express shipping is not available to Alaska or Hawaii.
Live plants will ship within 3-5 business days after your order is placed. They ship from California and Florida, so shipping time can vary depending on the end destination. Should your plants arrive with significant damage or die within 14 days of arrival, they will be replaced. Please contact firstname.lastname@example.org with plant photos to see if your order qualifies for a replacement.
We do not accept returns for live plants.
We are hustling for the holiday – expedited orders ship out within 24 business hours! The last day to ship for holiday delivery is December 13, 2021. Please note that we cannot assume responsibility if the carrier is delayed or behind.
Shipping to different countries around the world can be difficult at best (import tariffs, customs, restrictions…), but we will do our best to fulfill all orders. Many countries also have seed and plant restrictions, and as a result we cannot send products with seeds outside of the US and Canada.
Please note that once orders leave our facilities, Modern Sprout is no longer the point of contact for inquiring about package locations. The carrier will be able to provide package statuses and updates.
Many international orders are subject to import tariffs. Modern Sprout is not responsible for covering the cost of import tariffs.